Shipping policy
Processing & Dispatch Times
- Orders are usually packed and dispatched within 1–2 business days.
- You’ll receive a tracking number where applicable via email once your order is on its way.
Shipping Providers
Orders are dispatched using a trusted delivery service selected for speed and reliability, based on your location and order size.
Shipping Locations
We deliver Australia - wide! Most orders arrive within 2–10 business days, depending on your location and the delivery service. We’ll always do our best to get your goodies to you as quickly as possible.
Delivery timeframes are estimates and may vary during peak seasons, public holidays, or due to courier delays.
While all reasonable steps are taken to dispatch orders promptly, DateQynd Sweets is not liable for any delays or failures in delivery caused by circumstances beyond our control, including but not limited to weather events, carrier delays, or service interruptions by the courier. Delivery timelines are indicative only and not guaranteed.
Shipping Rates
Orders up to $3.70: $3.40
Orders from $3.71 to $7.40: $5.10
Orders from $7.41 to $72: $9.90 (flat rate)
Orders over $72: Free shipping
Free delivery may also be available on select orders, depending on your location.
Weather & Heat Advisory
Our gummies are sensitive to heat! In extreme temperatures, we may delay dispatch slightly to help ensure your sweets arrive in perfect condition.
Shipping Questions?
Reach out to us at infor@dateqyndsweets.com — we're always happy to help.