Frequently Asked Questions

What are DateQynd Sweets gummies made from?

Our gummies are made with organic date syrup as the main ingredient, blended with plant-based ingredients for texture and flavour. There are no artificial sweeteners, colours, or flavours.

What makes DateQynd Sweets gummies different from regular gummies?

We focus on the natural sweetness of dates, and the quality of our ingredients used.

Are DateQynd Sweets gummies vegan?

Yes. We use plant-based ingredients, making them suitable for vegans and vegetarians.

Where are your DateQynd Sweets gummies made?

They are proudly made in Australia.

How should I store DateQynd Sweets gummies?

Store in a cool, dry place away from direct sunlight.

Can children eat DateQynd Sweets gummies?

DateQynd Sweets gummies can be enjoyed by the whole family. As they are chewy and bite-sized, we recommend they be eaten under adult supervision, especially for younger children.

Do you ship internationally?

At the moment, we ship within Australia. We’re working towards making international delivery available in the future.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — keep an eye on our website and social media.

How long will my order take to arrive?

Most orders are dispatched within 1–2 business days. We ship using Australia Post and Sendle, depending on your order size, location and the fastest, most reliable option at the time. Once an order has been dispatched, delivery speed will depend on the delivery service provider. For more information refer to the Shipping section.

Do you offer exchanges or refunds?

Yes, we do offer exchanges or refunds only under specific conditions. Please refer to our Refund Policy section for more information.